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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Xiaoping Tian

May 23, 2025

5  out of  5
rating by Xiaoping Tian
"专业,耐心,尽心尽力帮助客房解答各种问题和处理各种遇到的困难!很有幸我选择到state farm为我的车和房提供保险。谢谢!"
We responded:
"您好, 很抱歉回复晚了,非常感谢您的评论! 如有任何问题,请联系我们 Rain Guo State Farm |718-358-0800"
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Z daniel

May 21, 2025

5  out of  5
rating by Z daniel
"很好"
We responded:
"您好, 非常感谢您的评论! 如有任何问题,请联系我们 Rain Guo State Farm |718-358-0800 "
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Marie Tenazas

May 20, 2025

5  out of  5
rating by Marie Tenazas
"5 star customer service, asset to the company, great service"
We responded:
"Hi Marie Sorry for late reply, we were so busy with assisting customers. Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Rain Guo State Farm |718-358-0800 "
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Jian Hu

May 16, 2025

5  out of  5
rating by Jian Hu
"Thank you for helping me solve my problem in a short time."
We responded:
"Hi Jian Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Rain Guo State Farm |718-358-0800"
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susan D

May 14, 2025

5  out of  5
rating by susan D
"Professional, enthusiastic and thoughtful, solving problems efficiently"
We responded:
"Hi Susan, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Rain Guo State Farm |718-358-0800"
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Jessica Chen

May 7, 2025

5  out of  5
rating by Jessica Chen
"Iris Weng is very patient and nice. Thank you for her help."
We responded:
"HI Jessica Thank you for reviewing Rain Guo State Farm! We’re thrilled to know you had a positive experience with Iris; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Rain Guo State Farm |718-358-0800"
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Steven Tintweiss

May 7, 2025

2  out of  5
rating by Steven Tintweiss
"Today is May 6th. I got a email notice today saying my homeowners insurance is Past Due. The due date is May 27th. Rather disconcerting."
We responded:
"Hi Steven Thank you for your review and sorry for the late reply. We’re disappointed to hear that your experience was not up to our usual standards. Your feedback is crucial for us to improve. We are normal reaching out to client 2-3 weeks to kindly remind the renewal policy due date and premium, most of client are happy about it as this preview helps them to review their policy renewal term, or it helps when they plans the payment especially for those who is going to out of town and may miss the bill. However, we understand your point, we will note that do not reach out to you prior the actual renewal date comes. Hope that helps. Please contact us directly so we can better understand what happened and work towards a resolution. We’re committed to providing high-quality insurance services and hope to resolve any issues you’ve faced. Rain Guo State Farm |718-358-0800"
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william shen

April 30, 2025

5  out of  5
rating by william shen
"這次的合作讓我非常開心能與這樣,認真,負責,耐心的團隊合作。"
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Kingston

April 30, 2025

5  out of  5
rating by Kingston
"很感谢这里员工的帮助,你们都很友好。这里永远会是我的第一选择"
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Wendy zhi

April 29, 2025

5  out of  5
rating by Wendy zhi
"Professional staff and very helpful and knowledgeable."
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Kathy K

April 28, 2025

5  out of  5
rating by Kathy K
"really nice service. It's best choice"
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paul cheng

April 25, 2025

5  out of  5
rating by paul cheng
"Professional service is trustworthy"
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Hang Chen

April 25, 2025

5  out of  5
rating by Hang Chen
"I had a great experience with my State Farm agent. They were knowledgeable, professional, and truly cared about helping me find the best coverage for my needs. They took the time to explain everything clearly and made the whole process easy and stress-free. I highly recommend them to anyone looking for reliable and friendly service!"
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chenlei yang

April 25, 2025

5  out of  5
rating by chenlei yang
"好好好"
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c guo

April 25, 2025

5  out of  5
rating by c guo
"First time to be here but the worker is friendly and professional for the insurance service. Will recommend it to my friends"
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Y Jason

April 25, 2025

5  out of  5
rating by Y Jason
"Thank you for your excellent service , Best experience i have."
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Chenwei Lin

April 25, 2025

5  out of  5
rating by Chenwei Lin
"friendly and knowledgeble staff. reasonable price. 👍"
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Alex Yeung

April 25, 2025

5  out of  5
rating by Alex Yeung
"a very professional state farm agent office. staff are nice and professional. will recommend to others. 👍👍👍"
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shun fa

April 24, 2025

5  out of  5
rating by shun fa
"服务态度非常好,很快解决我的问题"
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Yidi Xu

April 15, 2025

5  out of  5
rating by Yidi Xu
"Luke is Very patient and nice job"
We responded:
"Thank you and have a nice day! - Rain Guo State Farm is here as your good neighbor."
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Triniemprezz Thomas

April 8, 2025

5  out of  5
rating by Triniemprezz Thomas
"I was very satisfied she been a big help thank you thank you thank you"
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Amit Guha

April 8, 2025

5  out of  5
rating by Amit Guha
"I have been with Rain Guo's State Farm agency for a while relating to my business insurance. Mr. Luke is my contact at this agency, and he has been extremely helpful and assisted me in addressing the business insurance issues in a very professional way. I recommend this agency to all."
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L G

April 4, 2025

5  out of  5
rating by L G
"Iris的服务非常好,说话很有耐心,专业性够强可以给出很好的建议"
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Cunsheng Gao

March 17, 2025

5  out of  5
rating by Cunsheng Gao
"Iris weng 买保险给她 服务很好 人很nice 负责 非常推荐"
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Sing Ji Chen

March 13, 2025

5  out of  5
rating by Sing Ji Chen
"Luke, good service"