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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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刘畅

August 24, 2025

5  out of  5
rating by 刘畅
"Warm service, everyone is very nice. Compare with other insurance companies and you will get a satisfactory price."
We responded:
"Hi Chang, We’re thankful for your feedback! So glad that we were able to help out and save some of your insurance cost! If there is anything else we can do to help, please feel to let us know! Best -- Rain Guo"
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Xiaoling Wang

August 23, 2025

5  out of  5
rating by Xiaoling Wang
"第一次买车子保险问了很多问题 都回答的很耐心 对比了两三家 这家解释的比较清楚。"
We responded:
"Hi Xiaoling 非常感谢您的评论!很高兴听到您对我们同事服务的满意评价。我们会一如既往的为您提供专业的保险和理财服务。如有任何问题,欢迎您随时来电! 谢谢 Rain Guo"
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谢可欣(Frank)

August 22, 2025

5  out of  5
rating by 谢可欣(Frank)
"态度非常好,服务很周到"
We responded:
"您好 非常感谢您的五星好评和对我们服务的认可!我们会一如既往的为您提供专业的保险和理财服务。 谢谢 Rain Guo"
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Ivy Qiu

August 21, 2025

5  out of  5
rating by Ivy Qiu
"Great price for same coverage. So fast and get things done right even I don’t know much about car and they got it done for me so quick!"
We responded:
"Hi Ivy, Thank you so much for recommending our office again! Thank you for being our customer for such a long time! Your satisfaction is our top priority! We always try to offer the best service, prices, and insurance policies, and will definitely continue to do so. Rain Guo State Farm | 718-358-0800"
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Yibiao Zheng

August 20, 2025

5  out of  5
rating by Yibiao Zheng
"服务态度非常好 强力推荐"
We responded:
"您好,郑先生 谢谢您的认可和留言, 我们会一如既往的为您提供专业的服务。如有任何问题,欢迎您随时来电! 谢谢 Rain Guo State Farm"
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Goodday C

August 20, 2025

5  out of  5
rating by Goodday C
"Good service"
We responded:
"Hi CJ, Thank you so much! So happy to hear that you had a good experience with our office. If you have any questions or concern, please feel free to contact Rain Guo State Farm | 718-358-0800 -RAIN GUO "
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Aurorebaby Li

August 18, 2025

5  out of  5
rating by Aurorebaby Li
"@iris,Her service is excellent and she can solve the problem in time."
We responded:
"Hi Aurorebaby we are so happy to hear that you had great experience with our team. If there is anything else we can do to help, please let us know and we will definitely try our best! Best Rain Guo"
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Richie DaBull

August 14, 2025

5  out of  5
rating by Richie DaBull
"Iris was amazing. She got me the documentation I needed immediately and save me a huge headache."
We responded:
"Hi Richie Sorry for the delayed reply and Thank you so much for recommending our office! we are so glad to know that you had pleasant experience with our team! My team and I will continue to try our best to assist your insurance needs! Hope you have a wonderful day Rain Guo"
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steven and Shirley and Simon parent

August 9, 2025

5  out of  5
rating by steven and Shirley and Simon parent
"Good service"
We responded:
"Hi Steven, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best Rain Guo"
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Daniel Cao

August 7, 2025

5  out of  5
rating by Daniel Cao
"Maggie Wang called me for auto renewal and helped me pay premium over the phone. Very efficient and professional."
We responded:
"Hi Daniel Thank you for being our customer for so many years! Glad to hear that our team was able to help out through the years! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Best Rain Guo"
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Jenny Zhou

July 31, 2025

5  out of  5
rating by Jenny Zhou
"I normally do not write reviews, but I must write this one for Iris! On a hot summer afternoon, without an appointment, I walked into Rain Guo’s State Farm office in Flushing. A few days ago, I switched from my previous ever non-reachable and error-prone agent to Rain Guo’s office after I read raving reviews during my search for a new representative. Iris Weng greeted me warmly upon my entry. I introduced myself and explained my purpose of being there. She immediately knew who I was and showed me a stick note with my name and phone number written on it. She did her homework and was about to contact me! I sat down at her desk. In less than 30 minutes, Iris professionally and patiently answered all my questions and explored all the possibilities with me to reach a satisfactory insurance plan pertaining to my property. Iris’s expertise, professionalism, grace, understanding and compassion gave me a peace of mind. I feel so privileged to have Iris as my representative! Thank you, Iris!"
We responded:
"Hi Jenny First of all, welcome to Rain Guo State Farm, please feel free to contact us for any of your insurance and financial needs. we are here 6 full days a week! Most important- I want to truly thank you for taking the time to share your thoughts and compliment! I am glad to know my team was able to help out! Your satisfaction is definitely the best motivation to us! We are giving our promise to our client that we will continue to provide remarkable service just like always! If you ever have any questions or need assistance, we’re here to help! Best regards Rain Guo"
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Jin Huang Liu

July 28, 2025

5  out of  5
rating by Jin Huang Liu
"Very helpful!!!"
We responded:
"Hi Jin Huang, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best Rain Guo"
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Jacky Lin

July 28, 2025

5  out of  5
rating by Jacky Lin
"The customer service of this State farm was great."
We responded:
"Hi Jack We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Have a wonderful week! - Rain Guo State Farm"
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Jaren

July 24, 2025

5  out of  5
rating by Jaren
"Luke was very helpful and patient with assisting me today thank you"
We responded:
"HI Jaren Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here 6 days a week. Wish you have great summer time! - Rain Guo"
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Camilo Maravilla

July 22, 2025

5  out of  5
rating by Camilo Maravilla
"Great service for all of the agents, especially Luke. He responded fast to my request."
We responded:
"Hi Camillo, So glad to hear that you had pleasant experience with our team! Client's needs is always our first priority . We look forward to continuing to provide you with great service! Best Regards - Rain Guo"
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Y H

July 18, 2025

5  out of  5
rating by Y H
"excellent service, very professional and knowledgeable. Recommended"
We responded:
"Hi Yi Thank you for your 5-star review! glad to hear that we were to help for your Auto Insurance. My State Farm team and I are happy to be your good neighbor! Have a wonderful week - Rain Guo"
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James Han

July 17, 2025

5  out of  5
rating by James Han
"Maggie Wang is best"
We responded:
"Hi James, Thank you for your 5-star review! So glad to hear my team was able to help out! We are happy to be your good neighbor! Have a wonderful day Rain"
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Robert Sanderman

July 15, 2025

5  out of  5
rating by Robert Sanderman
"Maggie was extremely helpful with my issue. She called me right away and fixed the error in the system in a very quick, thorough and reassuring call. This put me at ease. I am grateful for her customer service."
We responded:
"Hi Robert, Thank you for the wonderful feedback, we are so happy to have as a longtime customer. We are so happy to hear that you had great experience with our team as well. We will definitely continue to try our best just like always! Please feel free to contact us if there is any assistance needed. STATE FARM RAIN GUO 718-358-0800 -RAIN GUO "
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Zhenping Dai

July 15, 2025

5  out of  5
rating by Zhenping Dai
"State Farm的Iris Weng翁小姐服务耐心细致,为客户提供可靠的车辆保险。特别是在客户换车时的保险衔接方面。"
We responded:
"Hi Zhenping, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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James

July 15, 2025

5  out of  5
rating by James
"She is good job and nice work."
We responded:
"Hi James, Thank you so much! So happy to hear that you had a good experience with our office. If you have any questions about your policy, please feel free to contact Rain Guo STATE FARM 718-358-0800 -RAIN GUO "
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Penelope Noname

July 11, 2025

5  out of  5
rating by Penelope Noname
"The person who helped me on the phone was amazingly patient and explained everything very well. I recommend them without reservation"
We responded:
"Hi Penolope, Thank you for the wonderful feedback. We are so happy to hear that you had great experience with our team. Please feel free to contact us if there is any assistance needed. We will continue to try our best just like always! STATE FARM RAIN GUO-718-358-0800 -RAIN GUO "
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Art Inc Gold Star

July 9, 2025

5  out of  5
rating by Art Inc Gold Star
"非常感谢 Maggie Wang 耐心解答,细心指导,帮助我付车保险费 我是Judy Lee"
We responded:
"您好, Judy, 非常感谢您的评论!很高兴听到您对我们同事服务的满意评价! 我们会一如既往的为您提供专业的保险服务。如有需要, 请随时和我们联系。STATE FARM RAIN GUO 718-358-0800. -RAIN GUO "
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Itz_Ariel_Potato Gacha

July 8, 2025

5  out of  5
rating by Itz_Ariel_Potato Gacha
"服务态度很好,谢谢"
We responded:
"您好 谢谢您的五星好评!我们会一如既往的为您提供专业的保险, 如有问题, 请随时和我们联系7183580800。"
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Max Bernard

July 8, 2025

5  out of  5
rating by Max Bernard
"Iris Weng did an exceptional customer service.Thanks a lot for your wonderful customer service!"
We responded:
"Hi Max, Thank you for the 5-star review! We are so happy to hear that you had great experience with our team. Feel free to give us a call any time if you have any questions about your coverage. STATE FARM RAIN GUO 718-358-0800. – Rain Guo "
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Joseph Halkias

July 1, 2025

5  out of  5
rating by Joseph Halkias
"Good service, Luke. Thanks for inviting me to share my thoughts"
We responded:
"Hi Joseph, Thank you for the wonderful feedback. We are so happy to hear that you had great experience with our team. Please feel free to contact us if there is any assistance needed. We will continue to try our best just like always! RAIN GUO STATE FARM 718-358-0800. – Rain Guo "